Testimonials

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Terry, We had a great visit. I am so glad we decided to go with your company for our car rental. I always like to support local businesses when I can.
Your personalized service and attention was noted and much appreciated. And thank you for the shuttle service to the ferry!
Kat Kennedy, Troy, New York
Superb place to rent a car if you like good prices and great service. Terry the owner goes out of his way to make sure you receive the best of both. The cars are not new but run well and overall are in decent shape. I rented a Ford Focus wagon for a trip up Island. It ran well, was good on gas and when I needed a little extra time Terry was more than accommodating. I wholeheartedly recommend this as an alternative to the more expensive , less friendly major brands you usually find at the airports.
James Freeman, Sainte Lazare, Quebec
We were very impressed with the services provided by GSA Auto Rentals, Terry was very kind, reliable and very efficient! The customer service was excellent, Terry made us feel very appreciated and welcome. He was always easy to reach and communicative, making sure we had everything we need! The car was in excellent condition, exactly what we needed! Would recommend to everyone!
Orsi Kertesz, Edmonton, Alberta
We enjoyed meeting you. Thanks for picking us up and dropping us off at the ferry terminal.
John Easterbrook, Victoria, Australia
We were super happy with your service and really appreciated you literally going the extra mile and driving us to the ferry terminal. It was great that a car was available at such short notice for us and everything worked great. Thanks for everything!

And you can totally add my comments to your homepage, anything that helps out your great business! I’ll definitely rent a car from you again should I need one.

Farah Woditschika, Vancouver, BC
Hi Terry. As you know what we needed was a way to transport my wife’s three wheel tricycle from the Oceanside RV park to the ferry. We then took the ferry to two different islands on different days and rode the island. I am 75 and my wife 72 years old and adding the additional 16 to 20 miles to our ride was just too much so the van worked out perfectly. We appreciated you willing to remove the seats so we could transport the trike.
Thank you again. Our plan would be to use your services again next year when we come up. It was a pleasure doing business with you
Tom
Thomas E Kaljian, Los Banos, California
We enjoyed our stay, and the rental of your PT Cruiser went well, we would rent from you again.
Gunnar Olsen
Toronto
PS: You can add me to your page. – All the best to you!

Gunnar Olsen, Stouffville, Ontario
Rental was convenient and simple. Just to add if there was an option of renting vehicle with new technologies like aux or Bluetooth connectivity would have been great. But the overall experience was pleasant.
Thanks
Yash

Yashasvi (yash) Purwar, Edmonton, Alberta
Thank you also for renting to us and helping us out, we had a great time and will certainly be returning at some point and will happily recommend you to anyone we know who is travelling to Vancouver island. I can’t really think how you could have improved our experience – everything you did was excellent and most appreciated.
If you would like a testimonial please feel free to use anything you like from the following:
‘Our experience with GSA auto rentals was excellent. We came to Vancouver island for a holiday, and initially had a bad experience renting from another company. But when we called GSA, Terry made us feel right at home, our problems were sorted out with minimal fuss and we had a great rental vehicle within half an hour. We will certainly be using GSA again when we return to this wonderful place.’
All the very best and hope to see you again in the future,
Alex

Alexander D.R. Lichtenfels, London, UK
Thank you for the friendly service when I had visitors from out of town on the
long weekend in August.  It is nice to deal with an independent local business person.
Carole Didier

Carole Didier, Victoria, BC

I appreciate your personal attention. I like supporting small businesses.  You may add those comments to your testimonial page. Thanks so much, and be well

Josefa Simkin and Kennedy E Hendry, Corralitos, California, USA
Your handling of our auto rental was painless and professional. We appreciate the extra service of dropping us off at the Airport at no extra charge.
We would highly recommend GSA AUTO RENTALS to any of our friends.
Thanks again.
Jeff Martin
Ps.  you may use this message as a testimonial

Jeff Martin, Larkspur, California, USA
Thank you for asking. I had a fabulous time on the west coast and am looking forward to returning soon.
I appreciate the rental car that you supplied to me. Even though it is not new, you appear to have a good maintenance regime. It was clean and reliable with your own personal and excellent service with pickup and dropoff at the airport. I will rent again next time I’m out.
John Hoskin
PS. you may use the comments if you choose.

Robert Hoskin, York, Ontario

Hi Terry,
Your proximity to the airport and the convenient pick-up locations were enough to sell me on booking a vehicle with you for my visit this summer. But it was the clean, well maintained and comfortable vehicle you provided, along with your friendly and helpful customer service that what will keep me coming back on my future visits to Vancouver Island!
Cheers,
Stafford

Stafford Hughes Pickering, Ontario

Hi Terry,
It was a real pleasure doing business with you.  You’ve spoiled us with your prompt and friendly service. I’ve never experienced this from other car rental businesses.  When we are ready to return to Victoria we will look forward to seeing you again.
Ed and Kay

Kay Lucas and Edward Beeler, Oakland, California

Hey Terry.  I found the experience to be seamless from the booking to being dropped off at the airport.  The weather was favorable for the sun-roof, although did sunburn my thinning head.  Car drove like new, everything functioned and was fun to drive around the island.
We never needed AC, but I thought a listing of the car options might be nice when choosing a ride.
Thanks
We will see you again

Dwain and Penny Mueller, LAcombe, Alberta

Hi Terry,
Overall, we were very pleased with the service provided, which we found very friendly and helpful. We greatly appreciated the pickup and drop-off arrangement and would definitely rent from you again. Feel free to add our comments to your testimonials page, and all the best in your future endeavours.
Best regards,
Patrick

Patrick Butler, Montreal, Quebec

My experience with GSA Auto Rentals was excellent – I rented a vehicle for 4 days.  Terry is very accommodating and the vehicle was fine – able to accommodate my bicycle and other luggage.
Regards,
Lesley Hering
Strathmore, Alberta

Lesley Hering, Strathmore, Alberta

Terry;
I would recommend GSA for car rentals prior to any other car rental companies on the lower Vancouver Island simply because of courteous and reliable service.  Many thanks.

Barry Forster
The Woodlands Texas

Barry Forster, Woodlands, Texas

Terry- the car worked out well for us- getting picked up and dropped off at the ferry was a big win-thanks for the help
Gerry Hardy

Gerry Hardy, New Westminster, BC

Hi Terry,
The car worked out very well and at over half the price of the “brand” rentals, even having a car a little older and with a few miles on her, there was no problems for us to drive up Island and visit relatives.  Thank you for picking us up at the airport and dropping us off after our week rental. When we fly to Victoria  GSA will be our rental of choice.  Thank you Terry.
Regards,
Frank Gyurcsek

Author Name

Excellent service. We were visiting Victoria, Vancouver Island for a brief visit and booked a car through GSA. As we boarded the ferry I informed Jack (who was helping Terry) of our expected arrival time at Swartz Bay terminal as the ferry had been delayed. On our arrival he was waiting for us. We experienced the same service on our return. Thank you for your courteous, helpful assistance with the transport needs of three visiting Australians.

Regards Andrea, John and Clayton

Andrea, John and Clayton, Australia

There is nothing I could suggest to improve my experience with GSA.
Terry went above and beyond.
He offered a level of service that is unmatched.
Sincerely and gratefully
Ryan

Fabian RYAN Odea, St Johns, Newfoundland

Hi Terry:  Yes we enjoyed our two months in Victoria – especially our location in the James Bay area – although the weather could’ve been better.  We were so glad that the Waldmans gave us your contact number because we were very pleased with your service and the car we rented from you.  It even survived the road into Tofino and back with no problem!  Should we be back that way in the future we’ll certainly be in touch.  Cheers,  Pat and Al

Patricia (Pat) and Alan Lewis, Midland, Ontario

Dear Terry:
I think you’re great.
If you want, here’s my testimonial:
“Rent your car from Terry.  Service doesn’t get any better than this.
John Westerlund MD”

John Westerlund Sherbrooke, Quebec

Hi Terry
Just wanted to share my thoughts of our recent long term car rental from GSA. Any concerns we had about who is GSA & Terry Wallbridge were immediately put aside when booking our rental when I asked what form of deposit or credit card information you needed to which you replied NONE. You asked for our fight information and arranged pick-up at the airport at no additional cost.
The vehicle provided while being a few years old was very reliable. The only issue we had was a slow tire leak. You provided immediate repair at no cost to us. The rental cost was reasonable.
You provided transportation to the airport at the conclusion making the whole experience great.
Thank you Terry and please feel free to share my comments with future customers. We will certainly use GSA when back in the area
Thanks Fred Lange

Fred and Linda Lange, Bayfield, Ontario

All in all the rental vehicle was enjoyable although.  At the present time we do plan to come back next year and will certainly contact you about a rental vehicle,prior to coming.     Byran Gardiner

Byran C. Gardiner, North Bay, Ontario

Very reasonable prices and excellent service, including a ride to the airport.  The car was slightly older but it ran smoothly and we had absolutely no problems with it during the week we used it.  I wouldn’t hesitate to recommend GSA Auto Rentals.
We will definitely be calling you for another rental when we return, which I hope will be soon.
Cheers
Lance and Marcelle

Lance Beswick, Edmonton, Alberta

Terry,
Everything was great and we will definitely be using you in the future as our daughter has chosen to go to UVIC.
If you want a quote- Terry saved our trip as our other car plans fell through, he was able to quickly get us a van as we were a big group.  He could not have been any nicer or more accommodating!
Thanks
Zach

Zach and Stacy Wheeler, Thomasville, Georgia

Thx for your this; I will definitely be sharing your service with friends, and you will be our rental choice indeed!
Regards,
Joan

Joan Bartley, Winnipeg, Manitoba

The vehicle I rented was very clean. I appreciated Terry’s friendliness and willingness to accommodate my preferred pickup and drop off times.
The rates were very reasonable!
Carol

Carol Best, Saanichton, BC

There is nothing I could suggest to improve my experience with GSA.
Terry went above and beyond.|
He offered a level of service that is unmatched.
Sincerely and gratefully
Ryan

Ryan Odea, St Johns, Newfoundland

Terry
You were quick, organised and offered to transfer us to the airport or ferry.
The big guys don’t offer THAT. You are my rental company on Vancouver Island.
Thank you Terry  (GSA)
Stan and Anne Gardner

Stan and Anne Gardner, Redondo Beach, California

Hi Terry,
Thanks for your email and follow up re the brakes. Yes the rotor warp would have accounted for the shudder we experienced when braking firmly.
We appreciated your service and although the car we hired was quite old, it ran well and was very fuel efficient. It also had a good sized boot for our luggage which was ideal for our long road trip.
Ok with adding my comments to your page.
We are on our homeward journey right now and will be back in Perth tomorrow.
Best wishes
Peter

Peter Scott, Perth Australia

Hi Terry
Thank you for the excellent service. The car was great fun and dependable. I loved visiting your Isalnd and I am definitely going to return. THANK YOU
warmly, Very Happy Visitor from New York

Kathleen Cholewka, Brooklyn, New York

Hi Terry
Thanks for everything you did for us this past weekend. So appreciated being picked up and delivered back to the ferry. Next time I will book a car earlier and get a compact. The Taurus was great but when you’re new to an area the smaller cars are easier to park. My experience working with you was so nice. I’ll be back the next time I’m out in Victoria. Hopefully sooner rather than later! Until next time- Ginny.

Ginny Rigby, Guelph, Ontario

HI Terry-
I just wanted to check in and thank-you for the car.  What a great deal it was; it served us well during our stay.
We will keep your contact information for when we come back out.
Anyway, enjoy the autumn!
Sincerely,

Sarah Wakelin

Sarah Wakelin, Manitoba
Hi Terry!
We had a great time on the Island, though quick – it gave a good overview to encourage us to come back.
Thank you so much for your great service.   Your prices were the best, service was personal and timely.
I will gladly recommend your services to anyone travelling to the Victoria area and by all means, use this testimony on your page.
Ann Gioe
Ann Gioe, Fishers, Indiana

Hi Terry
It was a pleasure, great customer service, and we will make sure to recommend you whenever the subject may come up.
Jun

Jun Sugitani, Victoria, BC

Thank you, Terry.
Your service was excellent and what really impressed me was that, due to unforeseen circumstances, you couldn’t drive me to the airport to catch my flight home, so you arranged for a taxi to pick me up with no charge to me. I wouldn’t hesitate using your friendly service again.
You can add my comments, if you want, my your testimonial page.
Regards,

Ewen

Ewen Cornish, Ottawa, Ontario

Hello Terry my stay on the island was wonderful I wanted to say thanks for the rental, I had great mileage, comfy ride and because of you seen lots of the island. hope all is well! Was a pleasure doing business with you and if l get a chance next year l will be needing your services again. Thanks again Take care Freda

Freda Taylor, Dunnville, Ontario

Hi Terry,
Left a review on Google and Yelp which probably have a little more exposure then your site. are there any other websites you would like me to visit?
These guys were able to rent to us on a spur of the moment, without a reservation, late on a Friday, just as all the other chain-places were closing. They even had a minivan, which the owner was using as a personal car. And their rates were completely reasonable given the situation. Great to work with!
Rob

Rob Perkins, Whitefish Montana

Hi Terry,
Hope all’s well. Please add the following to your testimonial page:
My family had a very memorable trip to Vancouver Island and the minivan that Terry rented to us made it all possible. We traveled all over the island for 12 days and we really appreciated the extra space and the reliability. I’m happy that I found GSA because the rental rate was much better than any of the big agencies. Terry was a pleasure to deal with (thanks again for bringing my daughter’s wayward ipod back to the airport!)
The Davies Family, Pasadena, California

The Davies Family, Pasadena, California

Thanks very much! We hope you had a good birthday celebration as well.
We had a great stay and the car was perfect. I think the only thing that could be clearer is additional costs involved. I guess I’m a little out of touch with being in Canada so always forget about tax but might be useful to include that as part of cost on the quote. In uk we have that all in the price so easier to see for foreigners. Minor thing though.
I thought your service though was excellent and personable. Also the value is way better than normal car rental.
Cheers
Trevor

Trevor Johnstone, London, England

Thank you Terry, we were very satisfied with your service and would not hesitate to recommend GSA to friends and family.  It was a pleasure to meet you and you may absolutely add my comments to your testimonial page!  All the best to you and your lovely family:)
Yours truly,
Corey Lapell

Corey Lapell, Vancouver BC

Hi Terry, I just want to say that Sylvie and I appreciated your prompt, friendly and sincere attitude to ensuring that we enjoyed our stay on the Island. The car was clean, maintained, reliable and ran great. And not too bad on gas either. Your accommodating payment arrangement for the use of your PT Cruiser made the rental that much more appreciated and you even helped out by driving us to the airport afterwards! We hope to return and will look you up next time for sure. In the meantime, I will recommend the great service and vehicle you provided to any Island bound travellers.
Cheers and with thanks,
Steve Hutton

Steve and Sylvie Hutton, Almonte, Ontario

Renting from Terry was a pleasure. His service went above and beyond our expectation including a no charge pick up and return to the airport and an extension on our original rental contract. We were very happy with the car and will certainly use GSA again on our next trip out to the Island. 5 stars.

MC

Thank you for the great service and flexibility with the rental. Everything went smoothly, and I will definitely be recommending your rental service to friends visiting the island.
Thanks again for the great service, we’ll be back!
Best,
Nikola

Nikola Miloradovic Vancouver BC

Good Morning Terry;
Sorry for my delay in getting back to you.
Our stay was wonderful but you’re right, too short.
The service and rental was bar none top notch. I would recommend you and GSA to anyone and will be arranging another rental when I’m there in the future. I have already recommended you to a few people if they are ever there to give you a call.
Again thank you and look forward to seeing you in the future
Trish and Wayne

Trish and Wayne Babkirk, Okotooks, AB

Sure Terry. We had a great time in Victoria and were very happy with the vehicle and the convenient service to and from the airport. The competitive rental price was also a big bonus for us. Looking forward to renting from you again,
Bryn

Bryn Livingstone, Yellowknife NWT

Hi Terry
All went well with the rental car, thank you. Taxi worked fine to airport.
There is a noise in the front left wheel which I reckon is coming from the brake mechanism as it reduces when you press the pedal.
Cheers
Barry H

Barry and Janalie Hetherington, Fort Lincoln, South Australia

Thanks for the rental, Terry.
It was a real pleasure to deal with you and I’ll be returning to use your services the next time I’m in need of a reliable rental.
Thanks again!!
Dan.

Dan Sneade, Salt Spring Island,BC

I was more than satisfied with the dealings with GSA Auto Rentals. The service was superb, was picked up at arrival point and dropped off to at our departure point, with no hassle, but with assistance and a smile. Recommended Highly.
Don H. Taman. Saskatoon, Saskatchewan

Don Taman Saskatoon, Saskatchewan

You can use the following:
GSA Auto Rentals is my company of choice when I come to Sidney where I keep my boat. Terry treats you like a friend, not just a renter. The cars are well kept and I have never had any problems with them. Terry picks me up at the marina and takes me back when I return the car which really helps me out. The rental costs are fair and I plan to use him anytime I need a car in this area.
Greg Cook

Greg and Chris Cook, Halewa, Hawaii

Thank you Terry for the quick and reliable service you provided us on short notice.  After the initial call you picked us up at the airport and within minutes we were in a car and on our way hassle free.  Looking forward to using your service again next time I’m in Victoria.
Regards
Jay & Megan Bentley

Jay and Megan Bentley, Toronto, Ontario

Thank you for the opportunity to rent one of your cars, it helped me out tremendously while there.  I was very impressed with the courtesy and care.  Whenever I return for a visit I will definitely give you a call for another rental. I did pass out your information to all my friends.
Sidney Taxi were great, they were there waiting for me when I arrived at 3:55 a.m.
Thanks again for a great experience!
Anon0ymous

Anonymous

Hi Terry,
Thank you, it all worked out OK.  It was pretty close…we made it onto the ferry with just 2 minutes to spare.  I arrived back in Mississauga on Monday night and am still trying to readjust.
Although the rental car was older and didn’t have all the latest tools and gadgets…only thing i missed was a USB charger so I just grabbed a car lighter/adaptor at the local store.  That might be something I’d suggest if renting an older model.  Feel free to use any comments as you like.
The car rental process overall was smooth and easy, especially with the pickup and drop off service.
No problems with the car at all and I was confident that if there had been anything, you were only a phone call away to assist.  Next time I’m back in the area, I would definitely call you again for a rental.
Best regards,
Voula

Voula Doronios, Mississauga, Ontario

Hi Terry,
Thank you so much for the amazing service. It is great dealing with a local business that cares about its customers. Thanks again for
returning my walker after I foolishly left it in the trunk. The car was great and it was very convenient being able to access it locally.
We look forward to renting from you again in the future when we need a car. We will spread the word about how good GSA Auto Rentals is.
Thanks for the great service,
Bob I Heather Jeary

Robert and Heather Jeary, Calgary, Alberta

Will do Terry! Thanks for the hassle-free, exceptional small town service!
Kristin and Geoffrey

Geoffrey and Kristin Jarvis, Bowen Island, BC

Family and Friends if you are traveling to Vancouver Island via Airplane Or Ferry into Swartz Bay and need a car rental at great Personal  Home Town Service with no extra charge for pick up or taking you back to your arrival or departure area with great Rates! Save this business to your phone and Give a shout to;
Terry Wallbridge, Manager
GSA Auto Rentals Ltd.
Web: www.gsaautorentals.com
Email: terry@gsaautorentals.com
#104-9800 McDonald Park Road, Sidney, BC V8L 5W5
Telephone: 250.655.5038   Fax: 250.655.5076
Toll Free: 1.800.809.0788
With your site as well
Terralee Seafoot

Keven and Terralee Seafoot, Minto, Manitoba

Hi Terry
Thank you for being so accommodating with renting your vehicle.  There was enough room for us to have 2 families in one car….  I will definitely rent from you again…. great experience.
Catherine

Catherine Ramsey, Victoria, BC

Just a quick note, Terry, to thank you for the car rental. We drove the Toyota up to Campbell River and back without a hitch and it was a lot better on gas than I would have imagined.
Our thanks for making the early morning drop off quick and painless.  We will be using GSA again next time we are on the island.
Alan & Ginny Davidson,  St. John’s, NL

Alan and Ginny Davidson, St. John's Newfoundland

We did enjoy our stay in Victoria. Our experience with GSA was smooth and without any surprises. Your affordable pricing and client friendliness was what made us choose GSA at first. However your personalized service was what sealed the deal. We would use your services anytime & recommend you to others. Thank you Terry.
Best Regards,
Randi & Alex
PS you can use this in your testimonial page

Randi Umansky and Alexander Kestenbaum, Saint Lauren, Quebec

Hi Terry,
We meant to leave you a note to tell you of our appreciation of the service we received from you! Once we got the right car, we were very satisfied with it and really appreciated the taxi to the airport! That goes above and beyond the service!
We hope to be back next year and would certainly rent from you again! Thanks so much for the great service! And yes, you can use our comments in your testimonial page!
Gerri and Ed
PS weather is beautiful here in Sudbury now! Warm and sunny!

Gerri and Ed Kusnierczyk, Sudbury, Ontario

I had a great experience renting our car from you. The pick up and drop off were easy and the car ran well. When the rear brake light “went”, I contacted you and you sent me to your mechanic who quickly repaired it and sent me on my way. I am potentially planning another visit to Victoria this Fall and I will definitely be calling you to re-book.
Fiona Harrower
P.S. You can use my comments on your website.

Fiona Harrower, Mississauga, Ontario

Hi Terry,
Sorry for the slow reply.
I was really happy with my experience, you were happy to let me rent from you without a credit card which allowed me to continue with my holiday as planned, you also explained the insurance cover clearly so I didn’t have to worry about if I was sufficiently covered.  The car was clean, in good condition, drove well and was good on gas.  I also appreciated the lift to the ferry terminal and flexibility with return time.
The island is beautiful and having a car allowed me to explore it as I wished.
I am happy for to use any of this on your testimonials page.
Thanks again.
Daniel

Daniel Hooper, Bristol England

Thank you Terry. It was a pleasure to meet you. We appreciated your personal service, and your concern with providing us with a good quality vehicle at a reasonable price. It was comforting to know that you’d be there for us should something happen during our rental period. We’ll be return customers, thanks![feel free to use this testimonial] Michel

Michel and Ellen Desjardins , Barrie, Ontario

Hi Terry,
I am happy to provide you with a testimonial.
GSA offered a very reasonable rate for a car rental, even over the long weekend. He is obviously not out to gouge the customer as the bigger companies are. I really appreciated the pick-up at the ferry after hours! Overall, I had a very good experience in dealing with Terry at GSA.
Terry, tweak it as you see fit!
Thanks again for everything.
Judy and Sarah

Judy and Sarah Fortin, Whitehorse, Yukon

Hi Terry,
I’m pleased to say that my experience dealing with you – from my first inquiry – was nothing short of timely, helpful and professional, and you can be sure that I’ll never consider renting from anyone else in the Victoria/Saanich area . You can also count on me to recommend you to friends & family! Thanks for making everything so easy.
You may use these comments in any way that you deem fit.
Thanks again!
Pat Martin

Pat Martin, Rockwood, Ontario

Renting our vehicle from Terry was such a great experience..so much more personal than from a large rental agency. It was great to get picked up in person and Terry even lent us a booster seat when we realized that we had forgotten ours! Not only was the price much better than with a larger organization, it was more personal, friendly and convenient. We will definitely rent from him again!
Hannah and Darcy
Chelsea, QC

Hannah Beach , Chelsea Quebec

Hello Terry,
Thanks again for the nice rental.
Chad and Helen Thompson

Helen and Chad Thompson, Fort Wayne, Indiana

Hi Terry,
Yes the trip was great, thanks for making the rental process so easy. The price is the best we could find. No problem adding my comments to your page.
Hopefully see you again.
All the best,
Jesse

Jesse Jackson, New York, New York

Terry,
The car was fine and we enjoyed Vancouver Island very much.  The car was very convenient for us as Terry picked us up at Canoe Cove when we arrived by boat.
You can add that to your testimonial page if it’s helpful.
Thank you,
Jane

Jane and Gerald McNaboe, Toronto, Ontario

Hi Terry
Maggie and I can’t really suggest any improvements to your rental service. We were quite please with the PT Cruiser and the service you provided.
It was definitely a nice change from having to deal with the large car rental companies.
We will definitely be coming back to Victoria and definitely will be using your service.
You may use our comments in your testimonial page.
Thanks again
Gus & Maggie.

Gus and Margaret Munoz, Waterloo, Ontario

hi terry, yes had a great time visiting.  the car worked well  and was just what i needed.  Picking me up at the airport took a lot of stress out of a long travel day, Thank You! Much Appreciated.
Great service.
I do come up 4 times per year and will definitely  call you when i need a car again.
Thanks again
christine

Christine Tate, Borrego Beach, California

Hello,
I don’t have any suggestions to improve your business.
My road trip was very good with your car.
Cordially
Germain

Germain Marcheteau, Trementines, France

Thank you very much, Terry, for making this car rental so easy. The process of renting was friendly and simple from start to finish, the car was great and your rental rates are very reasonable.
And yes you can use my comments wherever you want.
Thank you, Anne

Anne Kirkaldy, Victoria BC

Hi Terry
My rental experience with GSA was excellent. I do like the fact that you rent older vehicles therefore helping to keep rates low. You are definitely my rental choice in future.
Duncan and Kathleen

Duncan and Kathleen Miller, Whitehorse, Yukon

Hi Terry!
You can definitely use my comment. I would just like to let you know about the C.D player in the car in case you didn’t already. It is very challenging to switch cds as the ejector barely ejects it. we had to get creative with it. Other than that :
My experience with GSA rentals couldn’t have been better. The prices were fair and Terry was extremely pleasant to deal with. I would 100% go back if I ever need another rental.
Thank you for everything!
Amy St. Jarre

Amy St Jarre, Victoria BC

The service was excellent, you were always available to help us. Picking us up and bringing us back to the ferry was a very nice gesture. Renting from you made our trip really easy fun and affordable.
Thanks again,
Clara and Diane
Ps: the only suggestion we have would be to leave a map of the island in the car 🙂 you can use our comment for your page !

Clara Abegg and Diane Charmey, Switzerland

‘EVEN WHEN WE GET IT WRONG, WE GET IT RIGHT’

Hi Terry;
The power steering was not the only issue. There is fuel leaking somewhere. On the drive from Victoria to your business, we smelled fuel coming through the ventilation system – enough to make my wife feel queasy. Last but not least, the dash temperature gauge is hosed up. Instead of going to zero when the car is turned off, it reads mid range and when the car is running, it pegs high. Thanks for rescuing us when we had our reservation mess up at the airport. That alone is more than enough to secure your services next time we visit. If you choose, you can use my comments.
Take care.
Phil

Philip Kampfe, Lindsborg, Kansas

We were delighted with the service you provided in all ways. You will get our business whenever we return, for sure. Yes to testimonial.
Take care,
Agi and John

Agi Csollany and John Kubicek, Edmonton, Alberta

Thanks again, rental was great!
Sorry for the delay, life gets in the way when you get back from vacation!
I’m sure we’ll be renting again…..

Caroline and Murray Goertzen

Doreen and Murray Goertzen, Calgary, Alberta

Hello Terry
Had a great week at Shawnigan Lake and presently in Calgary. The car served us well.
You have wonderful friends and they are very good ambassadors to your fine part of the world.
We understand about being tied up in Victoria and trusting us with the vehicle drop off without you even being there.
It is nice doing business with people such as yourself.
All the best and you can certainly use our comments for your own use.
Best regards
Roger Gosselin & Sue Worden

Roger Gosselin and Sue Worden, Saint John, NB

Just want to thank you for helping me out of a jam while I was visiting Victoria. Coming from the States I was not aware that I could not rent a car with my Visa debit card like back at home. They insisted I have a credit card. Thank goodness you were there and got me a nice car for the weekend. The weekend of my daughters wedding!
Vince

Vincent Tarr, Spokane, Washington

Hello Terry,
Thank you so much for all your help and useful information while we were visiting Victoria.  The car worked out perfect and getting to the ferry in the morning was also easy.  We really appreciate you picking us up from the ferry and the extra attention we received.  Yes you can certainly add these comments to the testimonial page.
Hope you have a great day!!  And thank you again.

Nancy and Scot

Scot and Nancy Harris, Littleton, Colorado

No! Thank you Terry!
I was very impressed with your rates.  It made my stay ever so much better since where my sister lives on the Island it requires a car to see the Island.
I had booked a small car from GSA a few months early before I arrived to the Island which I had asked for a pick up from the airport when I land with a return drop off.  Terry was there even before I got off the plane.  Now that is speedy service!  I was given an option for economical or comfort as in A/C for a car.  I took economical since I planned on doing a lot of sight seeing this time.
I will be returning next year and of course my first call for transportation will be GSA Auto Rental since a used car over a new car is so much better.  There was no worries about the additional hidden fees that will be attached later when the car is brought back, and no holds on your credit card which is an inconvenience from a well known new car rental agency.  The only thing Terry asks for is that the car is returned in the same condition as he gives it to you as in filling the gas tank to the mark you get the car at.  So NO REMODELING the car with new dents, broken glass or missing parts.  Treat his car as you would treat your own car with RESPECT.
I was not trying to impress anyone with a new car when I visit the Island and the main object of me renting a car was getting from Point A to Point B’s.  This visit was about SEEING the Island not showing off a new car or driving in style.  I think people must of thought I was part of the Island since I did not look like a TOURIST in a brand new car.
And yes Terry you may add this to your testimonial page.  Thanks again for being there for myself, my dog and sister.  Oh yea one more thing…. A used car rental IS pet Friendly.  I have a small dog breed and I make sure the car is returned in the same clean state as I get it.
Victoria Hann

Victoria Hann, London, Ontario

Hi Terry,
We had a great time, in large part due to your service and company. Thanks! Next time we visit, I’ll just reserve a vehicle with you and get a great vehicle at a fair price. Feel free to use my comments on your marketing material.
Thanks,
Michael

Michael Shaughnessy-Culver, Davis, California

Awesome trip Terry! Would love to come back!  Great little car and really appreciated your warm welcome and helpful advice- Even a map and sunglasses!
I sure wish we in Ontario could send the west some of our rain
Dave

Dave Lamb,Guelph, Ontario Ontario

Hi Terry;
The rental experience with you was great! I’m thoroughly impressed, and will recommend you to anyone who might listed (especially guests visiting our hosts in Saanich). I was particularly impressed with the absence of upselling and other gimmicky. Simple in and out – easy peasy.
‎I got flattened by a bug which accelerated the return of the car, which return came in the midst of unrelated family trauma (last minute shopping, other departures, etc.).
‎I’ve only just learned that the car wasn’t re-fueled.  Ingrid realized this and returned to give you gas money. There was no one there so she left $20 cash in the glove box with the keys.  I hope that was satisfactory. Apologies for the oversight.
Geoffrey and Ingrid

Geoffrey and Ingrid, Toronto, Ontario

Hi Terry;
Thanks. Yes, our stay was too short but we enjoyed what time we had!
Are you listed on TripAdvisor that I could leave a (positive) review there instead? It would also be good exposure for you to be listed there; personally I’m very hesitant to book with travel businesses that aren’t there, but glad I took the risk this time!
thanks,
Erin and Adam

Erin and Adam, Winnipeg, Manitoba

Hi Terry
We enjoyed doing business with you, and certainly would repeat when we return to Sidney.
Ian and Lise

Ian and Lise Goodman, Burlington, Ontario
“Hi Terry
We had a great time on Vancouver Island, used the car to tour around a lot and also took it to Salt Spring Island. Driving on the Island is easy, generally light traffic, good roads and parking is not a problem.  The pick up and drop off at Swartz Bay ferry terminal was very efficient and something we could not get from any other rental company, so thanks a lot, see you next time.”
John and Sharon Kirk, County Durham, UK)
“Just wanted to first and foremost thank you for helping us out with the car situation. We were almost stuck without a rental car and we would have had a huge tab with the taxi cabs around there! Yes, of course you can use our comments. Thanks again we really appreciate it and we’ll see you next year!”
Johnny Ruiz (Simi Valley, California)
“We have safely traveled to France avec chien, settled into our apartment, welcomed our dog sitter (from Victoria) and travelled to Mexico City where I am writing this as we wait for a flight to Cancun. We look forward to doing business with you next summer as our plans are to spend our summers in Oak Bay. Thanks again and I will be in touch when I know my dates for 2016.”
Murray, Dinah and Zoe Gray , (Dohar Qatar)
“Hi Terry, I can’t think of anything to say to improve your business except to say keep up the good work your already doing, it always a nice surprise to get your kind of service,it’s not common anymore, I have given out your pens to 4 different people on the island who are looking foreword to renting from you when they have family visiting them in the future. Please do use my comments,that’s one of the first things I read when I’m searching for a business. Thanks again Terry see you next spring.”
Sean and Sally Dunne (Whitby, Ontario)

“Hi Terry! Sorry for the late response, we all ended up getting stuck with a nasty cold when we got back to Calgary.
Thank you again for saving our Vacation! We were at the point where we were going to simply head back home, within a day or two because we couldn’t get a rental from anyone else.. Thanks to your saving, our daughter was able to put her feet in the ocean for the first time and we all had a wonderful first family vacation!
We’re looking to start planning another holiday to Victoria (Our daughter keeps asking when we can go back already!) and will definitely give you another call for a rental! Many Thanks again.”

Colleen, Adam & Annaca Hickey (Calgary, Alberta)
“Hi Terry: Thank you so much for your letter that arrived today re: our car rental from April 29th for 1 week while we played, visited and fell in love with Sidney.
Both Martin and I were more then pleased with every aspect of the service we received from you. It felt so personal, and yet professional.  We would without question rent from you again when we head back to the Island.  You picking us up at the airport made it so easy, and our being able to drop off the van the night before our early flight also eased our transition.
Hope you are doing well, and again… Thank You for everything that you did above and beyond.”
Martin and Rosie Llewellyn-Thomas (Camrose, Alberta)
“Hello Terry, Thank you for the car rental on short notice it was very much appreciative
Vancouver island was a very nice place.
I would certainly recommend your service’s to other people
But otherwise I am grateful for your help and hope to use your service again
Thank you.”
Roseanne Collins (Vonda, Saskatchewan)
“Hi Terry. Thank you very much for the rental. We had a great time on the island and we could not have done it without the ease of renting a vehicle with GSA Auto Rentals. It was a very pleasant experience in dealing with you. Thank you so much.”
Chris Arias (Fort Saskatchewan, Alberta)
“Thanks Terry for your part in making our week of cycling around the Saanich Peninsula ideal. Your selection of vehicle to accommodate 2 bicycles (with no price increase over the original quote), perfect maintenance of vehicle, your friendly and courteous manner, easy pick-up from and delivery to airport (and should we mention the chocolates in office while doing the minimal paperwork?) will have us thinking about another cycling adventure in your area.”
Willard and Mary Mohr (Kimberley, B.C.)
“Hi Terry,
it was a painless experience and the service was swift, courteous with a great price. I really appreciate doing business with you. I have given your cards to some of our customers here that do visit Victoria frequently from Calgary and will make sure that you get more business from us.
Pleasant day and many blessings.”
Marie Williams (Calgary, Alberta)
“Hey Terry ,
Just logged on after minor ”decompress” time sir …
Thanks for the considerate email & yes any comments here you would like to use please do !
The trip was great & Victoria is a most beautiful place on earth .
Only wished we got a bit bigger car for all the” in/out” we did .
Aside that, gas mileage was better & easier parking to boot.
Would highly recommend Terry’s services to any1 that requires them.
Was a pleasure all around & will do it again in the near future.
THANKS Once again Terry , Have a great high season sir =)
Happy Easter Bud …”
Daniel J Palechuk (Cremore, Alberta)
“We would certainly recommend your company to friends. What sets you apart from other companies aside from price is your flexibility. You made life easier. Thanks you again.”
Jennifer Hulke (Sidney, BC)
“Hello Terry , I really appreciate your personal touch when it comes to your business, fast friendly quality service , with no BS. I’m sad that I was in such a rush to leave and did not have more time to prepare the vehicle for return as my trip was a nightmare do to logistics on the part of IRP however with out your service I would have been stranded at the airport with a 14 year old boy a dog language ext. My son and I are grateful, I hope we meet again so I can thank you in person. Your very honest and reliable ………”
Cpl Hummel
“It is without hesitation that I recommend GSA Auto Rentals to anyone visiting Vancouver Island. Not only did I receive prompt correspondence following my telephone inquiry but also at the Victoria airport. The GSA staff were extremely likeable and efficient. I did not have a credit card to use as collateral as is the criteria with most car rental places and yet GSA found a way to accommodate me with a car at a competitive price. The rental process took under five minutes. The organizational skills of GSA were exceptional and they followed up with me on the last day of the rental insuring I caught my plane on time, etc. I will never use another car rental company while on Vancouver Island!”
Alana Korek (Calgary, Alberta)
“Hi Terry, Thanks for the great service and great price on the vehicle rentals.  We will definitely be back to rent off you again in 2015.  See you then.”
Daniel and Lisa May (Portland, Australia)
“It was great, and we would use the service again!!!”
Kelly and Michelle Silverthorn (Nelson, BC)
“Hi Terry
Lou and I have no problems to report and thought the service you offered was extremely professional. Being met at the ferry made picking the car up so much more convenient of course, as well as being dropped off there as well, and it was a pleasure to meet you also. Please feel free to add any part or all of this message to your testimonial page. We would be happy to recommend you.”
Clive and Lou Borg (Nottingham, UK)
“Terry,
We had a wonderful visit with our daughter and her family.  We cannot thank you enough for such great service and getting us out of a situation, which would have impacted our stay in Port Alberni!
Your company is definitely on our list for recommendations as a resource for car rental with friends and family who visit the island. We also will be contacting you for future visits to the island.”
Sandy and Larry Flowers (Overland Park, Texas)
“Great service with a friendly driver to meet us at the airport. Would definitely recommend GSA for a car rental.”
Anita and Adam Gemmill (Oshawa, Ontario)
“Hi Terry, Jacob and I loved your service, very friendly and helpful. The car was so clean and easy to drive we had no problems at all.
Next time we are in Vancouver we are defiantly coming to you for a car.
Thank you so much.”
Jacob and Samantha Field (Baxter, Australia)
“Hi Terry
We most enjoyed our trip up your beautiful island, the car worked just fine, and we look forward to renting from you again.
we return to Victoria from our winter home in Hilo, Hawaii on April the 1st and will be here until October next year.Jack was most helpful and look forward to meeting you next year.
Best wishes, Aloha”
Wayne Lawson (Victoria, BC)
“Dear Terry, Very Happy that Cedarwood pointed us in your direction as we had a car type that we would not have normally been able to afford, thank you indeed.”
Martin and Simone Cotterill (Ipswich, UK)
“Hi Terry, Jacob and I loved your service, very friendly and helpful. The car was so clean and easy to drive we had no problems at all.
Next time we are in Vancouver we are defiantly coming to you for a car.
Thank you so much.”
Jacob Field and Samantha Coxen (Baxter, Australia)
“Hi Terry, The PT Cruiser provided adequate transportation for the two of us. Cheers.”
Jim and Mary Mills (Gravenhurst, Ontario)
“Hi Terry, Thank you again for the excellent treatment, we are very satisfied and hope to see you the  Fall of 2015 if not sooner.  Good days to you.”
Peggy and Dennis Weaver (Lloydminster, Alberta)
“Hi Terry, I’m relieved to know there’s a car rental company that’s less than the others.  My only wish is that you’d have great rates by the week/number of days so a monthly rental isn’t necessary and I could save even more.  But still, it was better than Budget etc. and I appreciate your friendly service and pick up at the ferry.
I always love visiting the island.  I leave my mum, daughter and my heart there with you,”
Drew Lamm (Rowayton, Connecticut)
We had a great time on the Island and are glad we rented from you. We’d be happy to have you include the following testimonial (as reading others’ comments helped me feel confident in going with GSA):
“We were very happy with the service we received from GSA and would certainly rent a vehicle from this company again. It was really helpful to be able to be picked up at the ferry terminal and later dropped at the airport. Terry’s rates were very reasonable and we were glad he upgraded us (at no extra charge) to a minivan as it worked a lot better for us than the economy car we’d thought we’d rent. Terry replied very promptly to all our emails and was friendly and courteous. We liked being able to support an independent car rental agency for a change!”
Kathryn Green and Nazeem Muhajarine (Saskatoon, Saskatchewan)
“Thanks Terry, Your rates were very reasonable, the vehicle was clean and well maintained and the service was friendly and personal. Everything you need in a vehicle rental and nothing you don’t. Feel free to add my comments to you testimonial page. The only suggestion I could make, and I’m not sure how you could practically do this, would be to allow for out of hours dropoff with a key drop box. I do realize the problem with this is payment etc… though so it may not be practical.Thanks again, and no offense but I hope I don’t see you soon J, not for that reason anyways. Have a great weekend.”
Chris Lyons (Victoria, BC)
“Hi there Terry, it was a pleasure doing business with you! You rose to the occasion when I had a problem and I appreciate that! I look forward to doing business with you and sure you can use my testimonial about how your saved the day when I got stuck in Victoria!”
Lawrence Sanderson (Duck Lake, Saskatchewan)
“Thank you for everything. Our stay in Sidney was outstanding. We appreciated very much your service, flexibility and availability. Transportation was simply not an issue we had to worry about. Thanks for coming to get us and dropping us at the ferry terminal. Next time we are in Sidney, or Victoria, we will definitely be renting from you.”
Ilker Golkeri (Seattle, Washington)
“Thank you Terry, the car was great.”
Doug Izard (Oshawa, Ontario)
“Rental car was great and I appreciate your help, thanks.”
Dave Gillard (Calgary, Alberta)
“We made it back to San Francisco late last night. Just like you said, the pub in the Victoria airport was great! Sure beat the food we had in Vancouver by a mile. Thanks again for everything. You were great, and despite the engine light, the car was fine. We will definitely be renting from you again! I’ll be in touch in a couple of days regarding the form. We’re just now getting our feet under us again after being off for almost a week. Thanks, and talk soon. Have a great day!”
Kimberly Paternoster (San Francisco, California, USA)
“Thanks for the inquiry, we did have a great vacation !! It gave us no trouble. We appreciated being picked up at the airport and the convenience of dropping it back there….Will certainly use your services again if we need a rental vehicle in the future.”
Lorraine Brown and Carroll Dick (Russell, Manitoba)
“Lou and I have no problems to report and thought the service you offered was extremely professional. Being met at the ferry made picking the car up so much more convenient of course, as well as being dropped off there as well, and it was a pleasure to meet you also. Please feel free to add any part or all of this message to your testimonial page. We would be happy to recommend you.”
Clive and Louise Borg (Nottingham, UK)
“First of all we would like to thank you for being there and for going the second mile in trust in us. We had a wonderful time and told everyone we could about you and your car rental business. Nothing could improve our experience with you,. It was class!
You have a heart and I told you that you were the answer to my prayers. I am a deep believer in God and just that morning I had asked Him “It’s going to be interesting how you are going to get us out of this one”, and there you were. Thank you. If we are in need of a car to rent and we are in your area, you are at the top of our list. all the best.”
Bill and Vi Brankston (Westbank, BC)
“We just wanted to drop a note to say thank you for helping on our recent vacation. If it hadn’t been for the help and GSA our vacation would have been in big trouble. It wasn’t until we arrived in Victoria airport that we learned that Budget would not honour our reservation because we only had a driver with no credit card and a credit card holder with no drivers license. One phone call to GSA and 30 minutes later we were on our way to a spectacular time in Tofino. Thanks again for the great help and service, we will be recommending your company to any friends heading your way. See you next year.”
John and Margot Cain
“Terry’s service was personal and convenient. Much better than the soulless corporate guys!”
Jonah Kaplan-Woolner (New York, New York)
“Good Morning Terry: A huge thanks for all your help with our car rental and changeover for a van which accommodated our friend who has M.S. to travel around Victoria. Looking forward to renting from you again next year and will surely recommend you to our friends who may need your services.”
Doug and Marilyn Mcleay
“Hi Terry: Thanks so much for the pleasant letter of thanks, after renting from you this summer. Just wanted to let you know I appreciated your friendliness, clean (well running) car and very reasonable rates. I will definitely rent for you again when I come back to the island, and will recommend you to my friends as well.”
Tracy Brown (Livermore, CA)
“I would like to express my gratitude for your excellent service over the last couple of years. It has been a real pleasure doing business with you and I would recommend you very highly to anyone. If ever I need to rent a car again I will come back to you. I have been renting cars on a regular basis for a decade and GSA stand out for integrity, fairness, value for money and customer service, rare qualities in this business. I wish you every success in the future.”
Richard Stephenson (Toronto, Ontario)
“I most certainly will rent from you again next time I’m around which will maybe be in late spring. I was very happy with your service. I thought the pricing and terms were fair and you were most pleasant to deal with. I would most definitely recommend GSA to anyone.”
Jasmine Espert (Penticton, BC)
“Just a note to thank you for your good service and good price on a long term rental. A pleasure doing business with you. No hassle and excellent pricing. Made our trip much better. Thanks again.”
Marty and Mary Steiger (Saskatoon, Saskatchewan)
“Very fair and reliable business. Prompt and provided us with good service.”
The Craigs (Stonewall, Manitoba)
“Excellent customer service, good prices, would recommend to my friends.”
M. Hamilton (St. Lambert, Quebec)
“Very good. Everything was just as it was explained to us. We were provided with a reliable vehicle and professional service. Thanks Terry! We hope to see you next January!”
Bernie and Cathy Hendriks (Stonewall, Manitoba)
“Our experience was positive. Small glitches were attended to in a timely and proper fashion.” “We’ve used GSA twice and will again in the future.”
Sheldon Glass (Winnipeg, Manitoba)
“Great experience, will rent again and will recommend to friends.”
Gary R, Gadd (Phoenix, Arizona)
“Terry, just a little note to say how much we enjoyed visiting Vancouver Island, the boys loved driving around in the “Skylark” as they called it. Many thanks for helping to make our trip such fun.”
The Kimbers (Southhampton, UK)
“Thanks for the great service. The car was good, the price was even better, I will be back to see you on my next visit, and so will any friends I have visiting the area.”
Marie Bondy (Tecumseh, Ontario)
“We have rented a car from you for the last 3 years, and have been very happy with your vehicles and how we have been treated by your professional touch. We have sent people to you as well and have had nothing but praise for you and your service. We and others that have rented vehicles from you, have commented to us how personal it was to deal with you and not a big business. We would recommend you over and over again to folks. You give them the respect that people need when renting a car or van that far from home. We feel that we can continue to send you our friends, because we know that they are being well taken care of by you.”
[/testimonials] [testimonial author="Dr. Sheffman (Toronto, Ontario)"] “The minute I met Terry, I had the feeling that he was a very trust-worthy person that I could work with. I am not aware of any of the several people that I referred to him encountering any problems which were not rectified to their satisfaction.”
The Moseys (Leamington, Ontario)
“I just wanted to thank you for the use of the van we had for 10 days while we were on the Island. I definitely will recommend you to anyone who is going over there from Alberta. The van was clean, ran excellent and your prices were phenomenal compared to the rentals at the airport. The fact that you picked us up from the airport was a wonderful service and you made the rental transaction so simple. Again, thank you.”
Barb Brown (Niton Junction, Alberta)
“Next time we fly to Victoria and need a car rental, Terry Wallbridge and GSA Auto Rentals will be the only place that I will need to look for the transportation that we need. His units may not be the very latest models, but they are clean, smoke free and reliable. In summation, this is the best rental car experience that I have ever had. A personal touch not found anywhere else. An interest in his product and client, not very often found in today’s market.”
Ron Simonson (Red Deer, Alberta)
“I recently visited Vancouver Island with my family and needed a car for a week to drive from Victoria to Port Alberni and back. I’d heard good things about Terry and GSA, and when I contacted him, Terry said he’d be happy to deliver the car to us at our hotel in Victoria, even though he’s based near the airport at Sidney. He showed up right on time, gave us an excellent rate and outstanding service, and at the end of the week even drove us straight from his offices to the terminal at Swartz Bay so we could catch our ferry to Vancouver. Terry truly went above and beyond in his service to us.”
Bruce Hunt (Texas)
“Thank you very much for the van -we will definately call you again and recommend you.”
Robyn and Bruce Perra (Warman, Saskatchewan)
“We were pleased with the hire rate and the friendly service and the trouble you went to, to get us to the Swartz Bay ferry due to the cancellation of the Anacortes Ferry. All in all we had a great trip. Thanks again for your help and we will recommend you to our friends coming up your way.”
Peter and Laura de Leon (New Zealand)
“Even on a Sunday Terry was happy to meet us off the ferry at Swartz Bay and courier us to his office, giving us a great, friendly welcome to the island in the process. The no-nonsense paperwork was done in a flash and we were very happy with our car, exactly what we had wanted and what we needed. After a trouble-free week exploring the island the drop-off was also very smooth and we were given a very comfortable ride to the ferry again. Many thanks Terry for your no-fuss, friendly style.”
Peter and Karen (Ceredigion, Wales)
“We would like to thank Terry Wallbridge of GSA. Auto Rentals for his wonderful service he gave when we came to Vancouver Island in September,his airport pick up and drop off service was great, the rental car was very clean and tidy, he made us feel at home while he did the paper work, cost as per quote no hidden cost what a great start to our trip. Highly recommend.”
[/testimonials] [testimonial author="Don Fisherman (Alberta)"] “My experience with you and GSA Auto Rentals was very good in all respects. Prior communication to and from you was excellent as was your rental rate. I also appreciated the way we hooked up at the airport. You were exactly where you told me you would be and you were on time, therefore I didn’t have to hunt for you when I arrived. The paperwork was done in advance so I didn’t have to wait for it to be completed and the car was clean, comfortable and well maintained – plus there were no “back end” surprises. Your service, in all respects, was second to none and I would have no trouble recommending GSA to my friends. In fact, my wife will soon be making a trip to the island to visit family so you can most certainly expect a call from her.”
Terence F. Page (England)
“This past July we visited Vancouver Island/Pender and rented a car from GSA. I just want to say thank you for your excellent service. Your rates were very reasonable, and when we had a problem with the car we originally picked up you promptly switched us to another vehicle so we could get on our way. We also appreciated being able to leave the car at the airport when we left. That saved us time and money, and was a great convenience. We look forward to renting from GSA again, and happily recommend it to anyone visiting Sidney and Victoria.”
Ross McKittrick (Guelph, Ontario)
“We experienced the most excellent service from GSA Auto Rentals (and of course Terry Wallbridge) when we rented a vehicle for 12 days in September (2008). As we look back, we can say with absolute confidence that you can trust GSA to provide you with top quality and ever pleasant service, and you will be enjoy the personal aspects of dealing with him. Terry went above and beyond the auto rental aspect of business, and undertook a personal favor to us after we had returned to Toronto, for which we will always be most grateful to him. As we look forward we will be repeating our business with GSA for certain.”
Peter and Sally Cant (Toronto, Ontario)
“We were very pleased with the wonderful courteous service that we received from GSA. Terry was friendly and helpful and we had full confidence in him and his vehicles. The service was personal and the price was excellent! Thank you Terry! If we come back we will use your service again. Highly recommended!”
Joanne and Marieke Geertsema-VandeRee (Richmond Hill, Ontario)
“GSA Auto Rentals have consistently provided me with high quality vehicles and with exceptional customer service. Terry Wallbridge is a pleasure to deal with, and his prices are excellent. I continue to recommend him to friends and colleagues.”

[testimonial author="Doug & Evelyn Bailey (Calgary Alberta)"] “Hi, Terry. Thanks for looking after us on our recent visit to Victoria. We filled in and returned the form to the BBB. We’ll pass your name on to our friends in case they need a long term rental while in Victoria. Again, thank you for the excellent service. Best regards.”
Roy Thomas (Toronto, Ontario)
“Hi Terry, Getting back from holidays there’s a lot of things to do…Just want say thanks for making my holiday a wonderful experience, the car drove great and felt comfortable and safe. I’m looking forward to my next trip to Van. Is.and when I do I’d like to be renting a car from you. Have a great summer!!!”
Robert Baarbe (London, Ontario)
“I am very pleased with you and your company and will not hesitate to rent from you again and I will be recommending you to all my non-vehicle-owner friends. I hadn’t expected it to be seeing as it was Victoria Day. My sister and I appreciated you picking us up in Sidney and bringing us to your office on the day we started the rental.”
Bonnie Reszel (Victoria, BC)
“Just a short note to say that we would be happy to be part of your testimonial network. We have rented with you for 3 years and have enjoyed dealing with you. We plan on renting again next year.”
Iris and Bill Wolfe (Saskatoon, Saskatchewan)
“Thanks again for the hassle-free, affordable rental. Always a pleasure doing business with you!”
Nik Hill and James Walton (St Alberta, Alberta)
“I was recently out to the Island for a visit. I needed more time to see and do all. I phoned and just like that you extended my rental, no problem.I highly recommend your service to all my friends. It’s ideal for coming and going at ones own convenience. You can leave early when you fell like it or stay late,come late come early its great and the car ran very well. My only regret is that I had to leave just when all the farmers markets just started up. Oh well there’s always next year. Hope to see you then THANKS Morris”
Morris Irvine (Lethbridge, Alberta)
“Hello Terry; We had a great time in Victoria and were very much pleased not only with the rented van but with the excellent service you provided in picking us up on our arrival at the international airport and delivering us to the airport on our departure. Our costs for your vehicle and your service was extremely reasonable. We certainly would recommend your company to anyone wishing to rent or lease a vehicle and will look forward to doing business with you on any subsequent visit to the Island. Thanks again”
Robert & Lillian Parkyn, Jarret Parkyn, and Trena Benson (Lethbridge, Alberta)
“Dear Terry, A year ago we stole 2 pens from you – I know we stole them because it says so on the pens! We must have used them equally because they have run out within days of each other. We are hoping that we will be able to find refills for them because they are among the best pens we have ever used with their splendid rubber grips and, in any case, they remind us of you and of our wonderful trip to Vancouver Island last September. You might remember us because you very kindly brought the car out to the Butchart Gardens to hand over to us on a beautiful day.We hope you are well and thriving. Yes, we do want to come back but it will have to wait a little while.With all best wishes.”
Martin & Julia Knott
“Hi Terry, Our friends were extremely pleased with the van, it worked well, having one occupant permanently in a wheelchair and the price was right. Thanks again Terry, we will continue to recommend GSA to our friends/out-of-town visitors. Feel free to use our comments on your website.”
Don/Carol Halliday (Victoria, BC)
“Hi Terry, I got your customer service letter and wanted to let you know that I would definitely use your service again if visiting the Victoria area…We appreciated your pick up and delivery service along with your reasonable rates. Thanks”
Liz Dorey (Winnipeg, Manitoba)
“Back home now. Got your note re comment for web site and I am pleased to give reference for your site.We had the pleasure of using GSA Sidney Car rentals and would recommend this service to anyone looking for service and convenience.We arrived out of hours and Terry met us at the Airport taking us to his office located on the airport where we completed all necessary paperwork. We had a lot of questions regarding Vancouver Island and how to catch the Bus and Ferry to Vancouver at the end of the stay. Terry advised us to return the car to him at the airport and book our Bus ticket with a highway pickup.We did this and we returned car very early on the morning. Terry drove us to a pick up point on the highway – not marked where we loaded all our bags onto the bus to Vancouver. Try getting that service from the big boys! With regard to the vehicle it was a little older in good condition and reliable for our purposes. The price was great compared to others and service exemplary. I give a big wrap to this company for service and friendliness as well as price where others are far more expensive.”
John Macaulay (Perth, Australia)
“GSA Auto Rentals has been our choice for rentals for some years. Terry has always provided dependable and professional service and we highly recommend GSA.”
Shirley and Leo Hering (Regina, Saskatchewan)
“Hi Terry, We’ve been returning home to Victoria every year since 1983 and this was our first experience with GSA Auto Rentals. It was a good decision. The minivan was in great shape, the rental price was excellent, and we really liked the personal service, including your flexibility on the return time. Also, these days it’s very rare to receive a “thank you” note from a company, so that too was a nice touch. We’ll give you a call ahead of our next visit. (Feel free to use any of this on your website.)”
Graeme Littler (Washington, DC)
“Hi Terry,thank you for giving such great service to our valued winter guests. Mr. Krynowski gave me a note singing your praises. The Mayleds and the McElerhans are also delighted. I am asking our staff blogger to do a write up tomorrow and we have a new web site going live soon. We will ensure you are on that too.”
Debra Taylor Wright General Manager Front Desk / Reservations Admiral Inn (Victoria, BC)
“What was outstanding was the convenience of the whole deal, plus your personal help loading and unloading our luggage. Supply of directions on maps helped a lot. To get a car that was trouble free with only a whistle or whizzing sound as a complaint. Use our comments as you wish then add we will be recommending your service to all our friends and relatives for the future.”
Edward and Joyce Houston (Saskatoon, Saskatchewan)
“I would definitely recommend you to an Island traveller and will rent from you next time I am on the Island. Your personal service was great. Having your office off site obviously allows you to pass on the savings to anyone who rents from GSA. I especially appreciated your guidance with my extra insurance. Both the cost of the rental and your good advice saved me a lot of money…again, thank you!”
Gloria Kaufman (Hatyney, Manitoba)
“If only all businesses were as easy to deal with as GSA. Terry is so pleasant to deal with he gives all other rental companies a bad name. Rent from GSA you get a used car that works, at the best price around. What you do not get is the horror stories about bills and return policies from the usual rental sources, charges on your bill like, Location Charge, Advertising Charge, Franchise Charge, minor scratch charge, stone chipped paint, stone chipped windshield. Need I say more about GSA is a great place to deal with. Thanks again.”
Bill & Linda Rushworth (Innisfil, Ontario)
“Thank you so much for your fine service. You made me feel I could trust you (airport pick up time ) and the rental car has not disappointed me. It has been a pleasure> I will use your company again and have given out a number of your business cards. Blessings.”
Marijke Broadfoot (Keswick, Ontario)
“We were very happy with our rental. Our stay on the Island was wonderful and will look you up again should we come back.”
Walter Downs and Anne Thomlinson (Maberly, Ontario)
“We would certainly not hesitate to recommend your company to anyone wishing to hire a car. We were impressed with your prompt and friendly service, especially the upgrade of car for no extra cost, once you realized we were going further afield than the Island. The car was comfortable & reliable and suited our needs admirably. It was a pleasure doing business with you, thanks for all your help.”
Mary and Harry Tweed (Jamberoo, Australia)
“Many thanks for your services for our car rental. Will recommend GSA if and when opportunity arises.”
Dr. & Mrs J.D. Cairns
“Just got back to Indiana and wanted to say Thank you for the GREAT service. We enjoyed our stay on Vancouver Island and will recommend your rental company to anyone. Thanks again.”
Bee Reagan Monticello (Indiana, USA)
“We’ve been returning home to Victoria every year since 1983 and this was our first experience with GSA Auto Rentals. It was a good decision. The minivan was in great shape, the rental price was excellent, and we really liked the personal service, including your flexibility on the return time. Also, these days it’s very rare to receive a “thank you” note from a company, so that too was a nice touch. We’ll give you a call ahead of our next visit.”
Graeme Littler (Washington, DC)
“A great experience from the friendly staff to the reasonable rates. I will rent from them every time I’m on the island.”
Shawn Tripp (Singapore)
“We arrived home late last night with very fond memories of our time in B.C. and were so pleased with our week on your island and thanks again for your kindness in meeting and returning two tired people from the ferry. So pleased with your car which purred along quite majestically, once we got used to the shock of your half price petrol – over here we are starting to consider selling the car and stocking up on loads of hay to feed our stable of rent-a-camels!”
Shirley and Philip Upperton (Whimple, Exeter, UK)
“Terry provided very friendly and responsive service. I would be happy to use his service again and would certainly recommend him to anyone looking for a vehicle on Vancouver island. It is nice to be able to support a local business rather than one of the big rental car companies. D.Scott”
Dominic Scott (Hong Kong)
“We had a great time and we were very happy with the service provided us. Everything went without a hitch and we greatly appreciated your personalized attention, especially picking us up at the ferry and the drop back to the airport by your colleague Jack Panter. I would have no hesitation in recommending you to any friends who might be visiting the Island.”
Kieran McGrath (Valencia, Spain)
“Very pleased with the courteous and efficient service from Terry and his staff when we hired a perfect car during August and September 2010, will have no hesitation in recommending GSA to anybody from the UK going to Vancouver Island. ”
Maureen and John Wright (Milnthorpe, Cumbria, UK)
“Terry, it was a pleasure doing business with you August. We’re so glad we found you on the Internet.We were very happy with the car we rented from you. It had all the features of our vehicle at home and it was a fraction of the price that we would have paid for a vehicle from a major car rental company. We’ve passed your company information along to our friends and family. With best regards.”
Edward Wager (Oxdrift, Ontario)
“My husband and I rented a car from Terry on a recent trip to BC on the recommendation of a friend of ours and we were very pleased with his service.”
Ginny McKinley (Key Largo, Florida)
“I rented a vehicle from Terry a few years ago…my husband and I were flying from California to Vancouver Island and needed transportation for ourselves plus 2 rental kayaks. This sounds simple, but it actually wasn’t at the mainstream rental agencies unless we’d wanted a giant SUV (we did not). I was SO happy to find Terry! He gave us great service, provided exactly the type of vehicle we needed, and was full of useful tips about the local area (cafes, etc.). I wish I were still on that vacation!!”
Rebecca Fogg (San Francisco, California)
“Being from Winnipeg, Manitoba, and annual vacations to BC few and far between, I really appreciated Terry’s friendly, knowledgeable welcome to assist me in reacquainting myself with your beautiful Island getaway. I arrived in Vancouver via train @ 9:30am, & by 1:30 pm. I was on my way with my car rental, to my destinations eventually of Ucluelet and Tofino. Terry in his bright red vest was waiting for me when I exited the Swartz Bay ferry, & within minutes we were in his office completing the paperwork for the rental, & I was on my way up Island. The car was clean and efficient, & performed excellently on the many curves and summits throughout the rain forested areas. In total, I accumulated close to 1000 k from Oct 20-24. I also found the daily rates, unlimited mileage on the Island agreement, very reasonable. My visit was over far too soon,& I returned the rental Sunday afternoon, where Terry came in from home, on technically a non-business day, to the office, and drove me to the ferry terminal, & I was back in Vancouver for the evening. Having such great welcoming service to get me to the rental office, and then back to the terminal when my visit was over, were such great additions to my adventurous holiday.”
Carol Sawatzky (Winnipeg, Manitoba)
“Just a belated “Thank you” for all your assistance in helping make my trip to Victoria easier and more enjoyable experience. Thank you and I will be calling on you next time I’m in town.”
Derek Jackson (Dartmouth, Nova Scotia)
“Just wanted to thank you for your service, great rates and nice car”
Pam and John Lake Dudley (New South Wales, Australia)
“Found the procedures for renting a vehicle from you was very simple and worked well. Having the vehicle in Victoria certainly made the stay more enjoyable. We are booked again next year at the Royal Scot and we will keep you in mind if we don’t drive out from Calgary.”
Dr. and Mrs Alan Cox (Calgary, Alberta)
“The car worked really well, again, thanks for anticipating that we would benefit from using the wagon, you were right! All the best and we’ll certainly keep you in mind if other opportunities come up to be out there again.”
Jane Gurr (Ottawa, Ontario)
“Hi Terry; Thanks for your letter! It does add a nice touch! Yes, we will rent from you again, if we come back. In our situation you can never tell from year to year! It is nice to be home, and the snow is nearly gone! Thanks again.”
Kae and Tom Davison (St Albert, Alberta)
“Hey Terry, Great Price, Great Service, Great Experience! Count me in as a regular customer who will promote and support GSA. Please feel free to post this in your testimonials.”
Lou Lopez (Brentwood Bay, BC)
“Appreciated the courteous service, nice vehicle, easy drop off will rent again from Terry at GSA Auto.”
Gillian Harries (Brandon, Manitoba)
“Friendly and fun, courteous, convenient, pick up and drop off was much appreciated, will use GSA next time.”
Mr & Mrs James McFarlane (Millarville, Alberta)