Just wanted to first and foremost thank you for helping us out with the car situation. We were almost stuck without a rental car and we would have had a huge tab with the taxi cabs around there!
Yes, of course you can use our comments. Thanks again we really appreciate it and we’ll see you next year!
We have safely traveled to France avec chien, settled into our apartment, welcomed our dog sitter (from Victoria) and travelled to Mexico City where I am writing this as we wait for a flight to Cancun. We look forward to doing business with you next summer as our plans are to spend our summers in Oak Bay. Thanks again and I will be in touch when I know my dates for 2016.
Murray, Dinah and Zoe
I can’t think of anything to say to improve your business except to say keep up the good work your already doing, it always a nice surprise to get your kind of service,it’s not common anymore, I have given out your pens to 4 different people on the island who are looking foreword to renting from you when they have family visiting them in the future. Please do use my comments,that’s one of the first things I read when I’m searching for a business. Thanks again Terry see you next spring.
Sean and Sally Whitby, Ontario
Sorry for the late response, we all ended up getting stuck with a nasty cold when we got back to Calgary.
Thank you again for saving our Vacation! We were at the point where we were going to simply head back home, within a day or two because we couldn’t get a rental from anyone else.. Thanks to your saving, our daughter was able to put her feet in the ocean for the first time and we all had a wonderful first family vacation!
We’re looking to start planning another holiday to Victoria (Our daughter keeps asking when we can go back already!) and will definitely give you another call for a rental!
Many Thanks again,
Colleen, Adam & Annaca Hickey, Calgary, Alberta
Thank you so much for your letter that arrived today re: our car rental from April 29th for 1 week while we played, visited and fell in love with Sidney.
Both Martin and I were more then pleased with every aspect of the service we received from you. It felt so personal, and yet professional. We would without question rent from you again when we head back to the Island. You picking us up at the airport made it so easy, and our being able to drop off the van the night before our early flight also eased our transition.
Hope you are doing well, and again… Thank You for everything that you did above and beyond.
Rosie and Martin Llewellyn-Thomas, Camrose, Alberta
Thank you for the car rental on short notice it was very much appreciative
Vancouver island was a very nice place.
I would certainly recommend your service’s to other people
But otherwise I am grateful for your help and hope to use your service again
Roseanne Collins, Vonda, Saskatchewan
“Hi Terry. Thank you very much for the rental. We had a great time on the island and we could not have done it without the ease of renting a vehicle with GSA Auto Rentals. It was a very pleasant experience in dealing with you. Thank you so much.”
“Thanks Terry for your part in making our week of cycling around the Saanich Peninsula ideal. Your selection of vehicle to accommodate 2 bicycles (with no price increase over the original quote), perfect maintenance of vehicle, your friendly and courteous manner, easy pick-up from and delivery to airport (and should we mention the chocolates in office while doing the minimal paperwork?) will have us thinking about another cycling adventure in your area.”
Willard and Mary Mohr, Kimberley, BC
it was a painless experience and the service was swift, courteous with a great price. I really appreciate doing business with you. I have given your cards to some of our customers here that do visit Victoria frequently from Calgary and will make sure that you get more business from us.
Pleasant day and many blessings.”
Marie Williams, Calgary, Alberta
“Hey Terry ,
Just logged on after minor ”decompress” time sir …
Thanks for the considerate email & yes any comments here you would like to use please do !
The trip was great & Victoria is a most beautiful place on earth .
Only wished we got a bit bigger car for all the” in/out” we did .
Aside that, gas mileage was better & easier parking to boot.
Would highly recommend Terry’s services to any1 that requires them.
Was a pleasure all around & will do it again in the near future.
THANKS Once again Terry , Have a great high season sir =)
Happy Easter Bud …”
“We would certainly recommend your company to friends. What sets you apart from other companies aside from price is your flexibility. You made life easier. Thanks you again.”
“Hello Terry , I really appreciate your personal touch when it comes to your business, fast friendly quality service , with no BS. I’m sad that I was in such a rush to leave and did not have more time to prepare the vehicle for return as my trip was a nightmare do to logistics on the part of IRP however with out your service I would have been stranded at the airport with a 14 year old boy a dog language ext. My son and I are grateful, I hope we meet again so I can thank you in person. Your very honest and reliable ………”
“It is without hesitation that I recommend GSA Auto Rentals to anyone visiting Vancouver Island. Not only did I receive prompt correspondence following my telephone inquiry but also at the Victoria airport. The GSA staff were extremely likeable and efficient. I did not have a credit card to use as collateral as is the criteria with most car rental places and yet GSA found a way to accommodate me with a car at a competitive price. The rental process took under five minutes. The organizational skills of GSA were exceptional and they followed up with me on the last day of the rental insuring I caught my plane on time, etc. I will never use another car rental company while on Vancouver Island!”
“Hi Terry, Thanks for the great service and great price on the vehicle rentals. We will definitely be back to rent off you again in 2015. See you then.”
“It was great, and we would use the service again!!!”
Lou and I have no problems to report and thought the service you offered was extremely professional. Being met at the ferry made picking the car up so much more convenient of course, as well as being dropped off there as well, and it was a pleasure to meet you also. Please feel free to add any part or all of this message to your testimonial page. We would be happy to recommend you.”
We had a wonderful visit with our daughter and her family. We cannot thank you enough for such great service and getting us out of a situation, which would have impacted our stay in Port Alberni!
Your company is definitely on our list for recommendations as a resource for car rental with friends and family who visit the island. We also will be contacting you for future visits to the island.”
“Great service with a friendly driver to meet us at the airport. Would definitely recommend GSA for a car rental.”
“Hi Terry, Jacob and I loved your service, very friendly and helpful. The car was so clean and easy to drive we had no problems at all.
Next time we are in Vancouver we are defiantly coming to you for a car.
Thank you so much.”
We most enjoyed our trip up your beautiful island, the car worked just fine, and we look forward to renting from you again.
we return to Victoria from our winter home in Hilo, Hawaii on April the 1st and will be here until October next year.Jack was most helpful and look forward to meeting you next year.
Best wishes, Aloha”
“Dear Terry, Very Happy that Cedarwood pointed us in your direction as we had a car type that we would not have normally been able to afford, thank you indeed.”
“Hi Terry, Jacob and I loved your service, very friendly and helpful. The car was so clean and easy to drive we had no problems at all.
Next time we are in Vancouver we are defiantly coming to you for a car.
Thank you so much.”
“Hi Terry, The PT Cruiser provided adequate transportation for the two of us. Cheers.”
“Hi Terry, Thank you again for the excellent treatment, we are very satisfied and hope to see you the Fall of 2015 if not sooner. Good days to you.”
“Hi Terry, I’m relieved to know there’s a car rental company that’s less than the others. My only wish is that you’d have great rates by the week/number of days so a monthly rental isn’t necessary and I could save even more. But still, it was better than Budget etc. and I appreciate your friendly service and pick up at the ferry.
I always love visiting the island. I leave my mum, daughter and my heart there with you,”
We had a great time on the Island and are glad we rented from you. We’d be happy to have you include the following testimonial (as reading others’ comments helped me feel confident in going with GSA):
“We were very happy with the service we received from GSA and would certainly rent a vehicle from this company again. It was really helpful to be able to be picked up at the ferry terminal and later dropped at the airport. Terry’s rates were very reasonable and we were glad he upgraded us (at no extra charge) to a minivan as it worked a lot better for us than the economy car we’d thought we’d rent. Terry replied very promptly to all our emails and was friendly and courteous. We liked being able to support an independent car rental agency for a change!”
“Thanks Terry, Your rates were very reasonable, the vehicle was clean and well maintained and the service was friendly and personal. Everything you need in a vehicle rental and nothing you don’t. Feel free to add my comments to you testimonial page. The only suggestion I could make, and I’m not sure how you could practically do this, would be to allow for out of hours dropoff with a key drop box. I do realize the problem with this is payment etc… though so it may not be practical.Thanks again, and no offense but I hope I don’t see you soon J, not for that reason anyways. Have a great weekend.”
“Hi there Terry, it was a pleasure doing business with you! You rose to the occasion when I had a problem and I appreciate that! I look forward to doing business with you and sure you can use my testimonial about how your saved the day when I got stuck in Victoria!”
“Thank you for everything. Our stay in Sidney was outstanding. We appreciated very much your service, flexibility and availability. Transportation was simply not an issue we had to worry about. Thanks for coming to get us and dropping us at the ferry terminal. Next time we are in Sidney, or Victoria, we will definitely be renting from you.”
“Thank you Terry, the car was great.”
“Rental car was great and I appreciate your help, thanks.”
“We made it back to San Francisco late last night. Just like you said, the pub in the Victoria airport was great! Sure beat the food we had in Vancouver by a mile. Thanks again for everything. You were great, and despite the engine light, the car was fine. We will definitely be renting from you again! I’ll be in touch in a couple of days regarding the form. We’re just now getting our feet under us again after being off for almost a week. Thanks, and talk soon. Have a great day!”
“Thanks for the inquiry, we did have a great vacation !! It gave us no trouble. We appreciated being picked up at the airport and the convenience of dropping it back there….Will certainly use your services again if we need a rental vehicle in the future.”
“Lou and I have no problems to report and thought the service you offered was extremely professional. Being met at the ferry made picking the car up so much more convenient of course, as well as being dropped off there as well, and it was a pleasure to meet you also. Please feel free to add any part or all of this message to your testimonial page. We would be happy to recommend you.”
“First of all we would like to thank you for being there and for going the second mile in trust in us. We had a wonderful time and told everyone we could about you and your car rental business. Nothing could improve our experience with you,. It was class!
You have a heart and I told you that you were the answer to my prayers. I am a deep believer in God and just that morning I had asked Him “It’s going to be interesting how you are going to get us out of this one”, and there you were. Thank you. If we are in need of a car to rent and we are in your area, you are at the top of our list. all the best.”
“We just wanted to drop a note to say thank you for helping on our recent vacation. If it hadn’t been for the help and GSA our vacation would have been in big trouble. It wasn’t until we arrived in Victoria airport that we learned that Budget would not honour our reservation because we only had a driver with no credit card and a credit card holder with no drivers license. One phone call to GSA and 30 minutes later we were on our way to a spectacular time in Tofino. Thanks again for the great help and service, we will be recommending your company to any friends heading your way. See you next year.”
“Terry’s service was personal and convenient. Much better than the soulless corporate guys!”
“Good Morning Terry: A huge thanks for all your help with our car rental and changeover for a van which accommodated our friend who has M.S. to travel around Victoria. Looking forward to renting from you again next year and will surely recommend you to our friends who may need your services.”
“Hi Terry: Thanks so much for the pleasant letter of thanks, after renting from you this summer. Just wanted to let you know I appreciated your friendliness, clean (well running) car and very reasonable rates. I will definitely rent for you again when I come back to the island, and will recommend you to my friends as well.”
“I would like to express my gratitude for your excellent service over the last couple of years. It has been a real pleasure doing business with you and I would recommend you very highly to anyone. If ever I need to rent a car again I will come back to you. I have been renting cars on a regular basis for a decade and GSA stand out for integrity, fairness, value for money and customer service, rare qualities in this business. I wish you every success in the future.”
“I most certainly will rent from you again next time I’m around which will maybe be in late spring. I was very happy with your service. I thought the pricing and terms were fair and you were most pleasant to deal with. I would most definitely recommend GSA to anyone.”
“Just a note to thank you for your good service and good price on a long term rental. A pleasure doing business with you. No hassle and excellent pricing. Made our trip much better. Thanks again.”
“Very fair and reliable business. Prompt and provided us with good service.”
“Excellent customer service, good prices, would recommend to my friends.”
“Very good. Everything was just as it was explained to us. We were provided with a reliable vehicle and professional service. Thanks Terry! We hope to see you next January!”
“Our experience was positive. Small glitches were attended to in a timely and proper fashion.” “We’ve used GSA twice and will again in the future.”
“Great experience, will rent again and will recommend to friends.”
“Terry, just a little note to say how much we enjoyed visiting Vancouver Island, the boys loved driving around in the “Skylark” as they called it. Many thanks for helping to make our trip such fun.”
“Thanks for the great service. The car was good, the price was even better, I will be back to see you on my next visit, and so will any friends I have visiting the area.”
“We have rented a car from you for the last 3 years, and have been very happy with your vehicles and how we have been treated by your professional touch. We have sent people to you as well and have had nothing but praise for you and your service. We and others that have rented vehicles from you, have commented to us how personal it was to deal with you and not a big business. We would recommend you over and over again to folks. You give them the respect that people need when renting a car or van that far from home. We feel that we can continue to send you our friends, because we know that they are being well taken care of by you.”
[testimonial author="Dr. Sheffman (Toronto, Ontario)"]
“The minute I met Terry, I had the feeling that he was a very trust-worthy person that I could work with. I am not aware of any of the several people that I referred to him encountering any problems which were not rectified to their satisfaction.”
“I just wanted to thank you for the use of the van we had for 10 days while we were on the Island. I definitely will recommend you to anyone who is going over there from Alberta. The van was clean, ran excellent and your prices were phenomenal compared to the rentals at the airport. The fact that you picked us up from the airport was a wonderful service and you made the rental transaction so simple. Again, thank you.”
“Next time we fly to Victoria and need a car rental, Terry Wallbridge and GSA Auto Rentals will be the only place that I will need to look for the transportation that we need. His units may not be the very latest models, but they are clean, smoke free and reliable. In summation, this is the best rental car experience that I have ever had. A personal touch not found anywhere else. An interest in his product and client, not very often found in today’s market.”
“I recently visited Vancouver Island with my family and needed a car for a week to drive from Victoria to Port Alberni and back. I’d heard good things about Terry and GSA, and when I contacted him, Terry said he’d be happy to deliver the car to us at our hotel in Victoria, even though he’s based near the airport at Sidney. He showed up right on time, gave us an excellent rate and outstanding service, and at the end of the week even drove us straight from his offices to the terminal at Swartz Bay so we could catch our ferry to Vancouver. Terry truly went above and beyond in his service to us.”
“Thank you very much for the van -we will definately call you again and recommend you.”
“We were pleased with the hire rate and the friendly service and the trouble you went to, to get us to the Swartz Bay ferry due to the cancellation of the Anacortes Ferry. All in all we had a great trip. Thanks again for your help and we will recommend you to our friends coming up your way.”
“Even on a Sunday Terry was happy to meet us off the ferry at Swartz Bay and courier us to his office, giving us a great, friendly welcome to the island in the process. The no-nonsense paperwork was done in a flash and we were very happy with our car, exactly what we had wanted and what we needed. After a trouble-free week exploring the island the drop-off was also very smooth and we were given a very comfortable ride to the ferry again. Many thanks Terry for your no-fuss, friendly style.”
“We would like to thank Terry Wallbridge of GSA. Auto Rentals for his wonderful service he gave when we came to Vancouver Island in September,his airport pick up and drop off service was great, the rental car was very clean and tidy, he made us feel at home while he did the paper work, cost as per quote no hidden cost what a great start to our trip. Highly recommend.”
[testimonial author="Don Fisherman (Alberta)"]
“My experience with you and GSA Auto Rentals was very good in all respects. Prior communication to and from you was excellent as was your rental rate. I also appreciated the way we hooked up at the airport. You were exactly where you told me you would be and you were on time, therefore I didn’t have to hunt for you when I arrived. The paperwork was done in advance so I didn’t have to wait for it to be completed and the car was clean, comfortable and well maintained – plus there were no “back end” surprises. Your service, in all respects, was second to none and I would have no trouble recommending GSA to my friends. In fact, my wife will soon be making a trip to the island to visit family so you can most certainly expect a call from her.”
“This past July we visited Vancouver Island/Pender and rented a car from GSA. I just want to say thank you for your excellent service. Your rates were very reasonable, and when we had a problem with the car we originally picked up you promptly switched us to another vehicle so we could get on our way. We also appreciated being able to leave the car at the airport when we left. That saved us time and money, and was a great convenience. We look forward to renting from GSA again, and happily recommend it to anyone visiting Sidney and Victoria.”
“We experienced the most excellent service from GSA Auto Rentals (and of course Terry Wallbridge) when we rented a vehicle for 12 days in September (2008). As we look back, we can say with absolute confidence that you can trust GSA to provide you with top quality and ever pleasant service, and you will be enjoy the personal aspects of dealing with him. Terry went above and beyond the auto rental aspect of business, and undertook a personal favor to us after we had returned to Toronto, for which we will always be most grateful to him. As we look forward we will be repeating our business with GSA for certain.”
“We were very pleased with the wonderful courteous service that we received from GSA. Terry was friendly and helpful and we had full confidence in him and his vehicles. The service was personal and the price was excellent! Thank you Terry! If we come back we will use your service again. Highly recommended!”
“GSA Auto Rentals have consistently provided me with high quality vehicles and with exceptional customer service. Terry Wallbridge is a pleasure to deal with, and his prices are excellent. I continue to recommend him to friends and colleagues.”
[testimonial author="Doug & Evelyn Bailey (Calgary Alberta)"]
“Hi, Terry. Thanks for looking after us on our recent visit to Victoria. We filled in and returned the form to the BBB. We’ll pass your name on to our friends in case they need a long term rental while in Victoria. Again, thank you for the excellent service. Best regards.”
“Hi Terry, Getting back from holidays there’s a lot of things to do…Just want say thanks for making my holiday a wonderful experience, the car drove great and felt comfortable and safe. I’m looking forward to my next trip to Van. Is.and when I do I’d like to be renting a car from you. Have a great summer!!!”
“I am very pleased with you and your company and will not hesitate to rent from you again and I will be recommending you to all my non-vehicle-owner friends. I hadn’t expected it to be seeing as it was Victoria Day. My sister and I appreciated you picking us up in Sidney and bringing us to your office on the day we started the rental.”
“Just a short note to say that we would be happy to be part of your testimonial network. We have rented with you for 3 years and have enjoyed dealing with you. We plan on renting again next year.”
“Thanks again for the hassle-free, affordable rental. Always a pleasure doing business with you!”
“I was recently out to the Island for a visit. I needed more time to see and do all. I phoned and just like that you extended my rental, no problem.I highly recommend your service to all my friends. It’s ideal for coming and going at ones own convenience. You can leave early when you fell like it or stay late,come late come early its great and the car ran very well. My only regret is that I had to leave just when all the farmers markets just started up. Oh well there’s always next year. Hope to see you then THANKS Morris”
“Hello Terry; We had a great time in Victoria and were very much pleased not only with the rented van but with the excellent service you provided in picking us up on our arrival at the international airport and delivering us to the airport on our departure. Our costs for your vehicle and your service was extremely reasonable. We certainly would recommend your company to anyone wishing to rent or lease a vehicle and will look forward to doing business with you on any subsequent visit to the Island. Thanks again”
“Dear Terry, A year ago we stole 2 pens from you – I know we stole them because it says so on the pens! We must have used them equally because they have run out within days of each other. We are hoping that we will be able to find refills for them because they are among the best pens we have ever used with their splendid rubber grips and, in any case, they remind us of you and of our wonderful trip to Vancouver Island last September. You might remember us because you very kindly brought the car out to the Butchart Gardens to hand over to us on a beautiful day.We hope you are well and thriving. Yes, we do want to come back but it will have to wait a little while.With all best wishes.”
“Hi Terry, Our friends were extremely pleased with the van, it worked well, having one occupant permanently in a wheelchair and the price was right. Thanks again Terry, we will continue to recommend GSA to our friends/out-of-town visitors. Feel free to use our comments on your website.”
“Hi Terry, I got your customer service letter and wanted to let you know that I would definitely use your service again if visiting the Victoria area…We appreciated your pick up and delivery service along with your reasonable rates. Thanks”
“Back home now. Got your note re comment for web site and I am pleased to give reference for your site.We had the pleasure of using GSA Sidney Car rentals and would recommend this service to anyone looking for service and convenience.We arrived out of hours and Terry met us at the Airport taking us to his office located on the airport where we completed all necessary paperwork. We had a lot of questions regarding Vancouver Island and how to catch the Bus and Ferry to Vancouver at the end of the stay. Terry advised us to return the car to him at the airport and book our Bus ticket with a highway pickup.We did this and we returned car very early on the morning. Terry drove us to a pick up point on the highway – not marked where we loaded all our bags onto the bus to Vancouver. Try getting that service from the big boys! With regard to the vehicle it was a little older in good condition and reliable for our purposes. The price was great compared to others and service exemplary. I give a big wrap to this company for service and friendliness as well as price where others are far more expensive.”
“GSA Auto Rentals has been our choice for rentals for some years. Terry has always provided dependable and professional service and we highly recommend GSA.”
“Hi Terry, We’ve been returning home to Victoria every year since 1983 and this was our first experience with GSA Auto Rentals. It was a good decision. The minivan was in great shape, the rental price was excellent, and we really liked the personal service, including your flexibility on the return time. Also, these days it’s very rare to receive a “thank you” note from a company, so that too was a nice touch. We’ll give you a call ahead of our next visit. (Feel free to use any of this on your website.)”
“Hi Terry,thank you for giving such great service to our valued winter guests. Mr. Krynowski gave me a note singing your praises. The Mayleds and the McElerhans are also delighted. I am asking our staff blogger to do a write up tomorrow and we have a new web site going live soon. We will ensure you are on that too.”
“What was outstanding was the convenience of the whole deal, plus your personal help loading and unloading our luggage. Supply of directions on maps helped a lot. To get a car that was trouble free with only a whistle or whizzing sound as a complaint. Use our comments as you wish then add we will be recommending your service to all our friends and relatives for the future.”
“I would definitely recommend you to an Island traveller and will rent from you next time I am on the Island. Your personal service was great. Having your office off site obviously allows you to pass on the savings to anyone who rents from GSA. I especially appreciated your guidance with my extra insurance. Both the cost of the rental and your good advice saved me a lot of money…again, thank you!”
“If only all businesses were as easy to deal with as GSA. Terry is so pleasant to deal with he gives all other rental companies a bad name. Rent from GSA you get a used car that works, at the best price around. What you do not get is the horror stories about bills and return policies from the usual rental sources, charges on your bill like, Location Charge, Advertising Charge, Franchise Charge, minor scratch charge, stone chipped paint, stone chipped windshield. Need I say more about GSA is a great place to deal with. Thanks again.”
“Thank you so much for your fine service. You made me feel I could trust you (airport pick up time ) and the rental car has not disappointed me. It has been a pleasure> I will use your company again and have given out a number of your business cards. Blessings.”
“We were very happy with our rental. Our stay on the Island was wonderful and will look you up again should we come back.”
“We would certainly not hesitate to recommend your company to anyone wishing to hire a car. We were impressed with your prompt and friendly service, especially the upgrade of car for no extra cost, once you realized we were going further afield than the Island. The car was comfortable & reliable and suited our needs admirably. It was a pleasure doing business with you, thanks for all your help.”
“Many thanks for your services for our car rental. Will recommend GSA if and when opportunity arises.”
“Just got back to Indiana and wanted to say Thank you for the GREAT service. We enjoyed our stay on Vancouver Island and will recommend your rental company to anyone. Thanks again.”
“We’ve been returning home to Victoria every year since 1983 and this was our first experience with GSA Auto Rentals. It was a good decision. The minivan was in great shape, the rental price was excellent, and we really liked the personal service, including your flexibility on the return time. Also, these days it’s very rare to receive a “thank you” note from a company, so that too was a nice touch. We’ll give you a call ahead of our next visit.”
“A great experience from the friendly staff to the reasonable rates. I will rent from them every time I’m on the island.”
“We arrived home late last night with very fond memories of our time in B.C. and were so pleased with our week on your island and thanks again for your kindness in meeting and returning two tired people from the ferry. So pleased with your car which purred along quite majestically, once we got used to the shock of your half price petrol – over here we are starting to consider selling the car and stocking up on loads of hay to feed our stable of rent-a-camels!”
“Terry provided very friendly and responsive service. I would be happy to use his service again and would certainly recommend him to anyone looking for a vehicle on Vancouver island. It is nice to be able to support a local business rather than one of the big rental car companies. D.Scott”
“We had a great time and we were very happy with the service provided us. Everything went without a hitch and we greatly appreciated your personalized attention, especially picking us up at the ferry and the drop back to the airport by your colleague Jack Panter. I would have no hesitation in recommending you to any friends who might be visiting the Island.”
“Very pleased with the courteous and efficient service from Terry and his staff when we hired a perfect car during August and September 2010, will have no hesitation in recommending GSA to anybody from the UK going to Vancouver Island. ”
“Terry, it was a pleasure doing business with you August. We’re so glad we found you on the Internet.We were very happy with the car we rented from you. It had all the features of our vehicle at home and it was a fraction of the price that we would have paid for a vehicle from a major car rental company. We’ve passed your company information along to our friends and family. With best regards.”
“My husband and I rented a car from Terry on a recent trip to BC on the recommendation of a friend of ours and we were very pleased with his service.”
“I rented a vehicle from Terry a few years ago…my husband and I were flying from California to Vancouver Island and needed transportation for ourselves plus 2 rental kayaks. This sounds simple, but it actually wasn’t at the mainstream rental agencies unless we’d wanted a giant SUV (we did not). I was SO happy to find Terry! He gave us great service, provided exactly the type of vehicle we needed, and was full of useful tips about the local area (cafes, etc.). I wish I were still on that vacation!!”
“Being from Winnipeg, Manitoba, and annual vacations to BC few and far between, I really appreciated Terry’s friendly, knowledgeable welcome to assist me in reacquainting myself with your beautiful Island getaway. I arrived in Vancouver via train @ 9:30am, & by 1:30 pm. I was on my way with my car rental, to my destinations eventually of Ucluelet and Tofino. Terry in his bright red vest was waiting for me when I exited the Swartz Bay ferry, & within minutes we were in his office completing the paperwork for the rental, & I was on my way up Island. The car was clean and efficient, & performed excellently on the many curves and summits throughout the rain forested areas. In total, I accumulated close to 1000 k from Oct 20-24. I also found the daily rates, unlimited mileage on the Island agreement, very reasonable. My visit was over far too soon,& I returned the rental Sunday afternoon, where Terry came in from home, on technically a non-business day, to the office, and drove me to the ferry terminal, & I was back in Vancouver for the evening. Having such great welcoming service to get me to the rental office, and then back to the terminal when my visit was over, were such great additions to my adventurous holiday.”
“Just a belated “Thank you” for all your assistance in helping make my trip to Victoria easier and more enjoyable experience. Thank you and I will be calling on you next time I’m in town.”
“Just wanted to thank you for your service, great rates and nice car”
“Found the procedures for renting a vehicle from you was very simple and worked well. Having the vehicle in Victoria certainly made the stay more enjoyable. We are booked again next year at the Royal Scot and we will keep you in mind if we don’t drive out from Calgary.”
“The car worked really well, again, thanks for anticipating that we would benefit from using the wagon, you were right! All the best and we’ll certainly keep you in mind if other opportunities come up to be out there again.”
“Hi Terry; Thanks for your letter! It does add a nice touch! Yes, we will rent from you again, if we come back. In our situation you can never tell from year to year! It is nice to be home, and the snow is nearly gone! Thanks again.”
“Hey Terry, Great Price, Great Service, Great Experience! Count me in as a regular customer who will promote and support GSA. Please feel free to post this in your testimonials.”
“Appreciated the courteous service, nice vehicle, easy drop off will rent again from Terry at GSA Auto.”
“Friendly and fun, courteous, convenient, pick up and drop off was much appreciated, will use GSA next time.”